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  • Off 10%! Shop Vanillas
  • 10% - 20% off on Cocoa beans
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TERMS & CONDITIONS

Terms & Conditions

Home / Terms & Conditions

These Terms & Conditions govern your use of the website operated by HICCON COFFEE AND COCOA TRADING. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. General Information

This website is operated by HICCON COFFEE AND COCOA TRADING. Throughout the site, the terms we, us, and our refer to HICCON COFFEE AND COCOA TRADING. We reserve the right to update or change these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

3. Products & Services

All products displayed on this website are subject to availability.
We reserve the right to:

  • Modify or discontinue products at any time
  • Limit sales to any person or region
  • Update product descriptions and pricing without notice

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete
  • Prices are listed in the applicable currency
  • Payments are processed securely through third-party payment providers

We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

5. Shipping & Delivery

Shipping times are estimates and may vary depending on location and carrier.
We are not responsible for delays caused by shipping providers or customs processes.

6. Returns & Refunds

Returns and refunds are subject to our return policy.
Please review the Returns & Refunds page for detailed information.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website
  • Upload or distribute malicious code

Violation of these rules may result in termination of access.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of HICCON COFFEE AND COCOA TRADING and may not be used without written permission.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. Third-Party Services

Our website may include third-party tools or links. We are not responsible for the content or practices of these third-party services.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in your jurisdiction.

Ethical and fair trading

Our cocoa is ethically grown. Looking for a Fair Trade, organic label or an explination of why the souce is child labor free is the best we can do. We use adults who are not under forced labor in cocoa farms and a fully paid fairly.